Services that keep production moving, tackle real challenges, grow capabilities, and support operators every step of the way.
Our services are designed to support reliable performance across your production environment. With proactive maintenance strategies, responsive support and deep engineering expertise, we help you maintain efficient operations and focus on delivering results.
Every production environment comes with unique challenges. Our service teams work alongside you to address material, application, and workflow complexity, delivering practical solutions that improve efficiency and remove operational bottlenecks.
As your business evolves, so should your capabilities. Through software upgrades, system improvements, and expert guidance, our services help you expand into new applications, optimize existing workflows, and extend the value of your investment.
Technology should empower your people, not slow them down. Our services are built to simplify operation, reduce manual intervention, and provide expert support when needed, allowing your teams to focus on high-value work.
Protecting uptime and margins starts with predictable service and a clear support strategy.
Unexpected downtime and unplanned service costs can put pressure on margins. Kongsberg provides a structured and transparent approach to service and support, helping you plan with greater confidence while maintaining operational continuity.
With the Premium Care Plan and Ultimate Uptime Care Plan, customers benefit from predictable annual service costs, prioritized support access, and reduced exposure to unexpected repair expenses.
Why it matters
When service costs are predictable, planning becomes easier. Business continuity services give you control, stability, and confidence in your production operations.
Predictable annual service costs & reduced operational risk
Priority remote and on-site support
Covered or discounted repairs, spare parts, conveyor belt replacement & consumables (bits & blades)
Preventive maintenance
Reliable performance starts with proactive care and a maintenance strategy built for consistency.
High performance depends on consistency. Kongsberg’s Preventive Maintenance & Lifecycle Care services are designed to maximize uptime, extend machine life, and ensure long-term performance through structured, proactive maintenance.
Scheduled preventive maintenance visits by certified engineers help identify wear, calibration issues, and potential risks before they impact production. This approach transforms maintenance from an unplanned disruption into a controlled, predictable process.
Why it matters
Unplanned downtime is costly. Preventive maintenance safeguards your investment, protects production schedules, and delivers stable, high-quality output year after year.
Early detection of performance and wear issues
Long-term reliability and consistent output
As your production environment evolves, your cutting technology should evolve right alongside it.
Your production environment evolves, and your cutting systems should evolve with it. Kongsberg’s Software, Upgrades & continuous improvement ensure your equipment stays aligned with changing demands, materials, and applications.
Through software upgrades, system enhancements, and recommended hardware improvements, customers gain access to new features, improved performance, and expanded production possibilities without replacing their machine.
Why it matters
Growth does not always require new equipment. Continuous improvement services help you unlock new applications, increase efficiency, and extend the value of your existing investment.
Access to machine software upgrades and hotfixes
Installation and training support for new features
Continuous system optimization
At Kongsberg Precision Cutting Systems, service is designed around one core principle: keeping your people productive.
Our Proactive Service & Support offering provides fast, structured access to certified expertise, ensuring issues are resolved quickly and efficiently, with minimal disruption to your operations.
From the moment a support request is registered, your case is handled through a centralized system with clear response commitments. Remote diagnostics allow many issues to be resolved without delay, while priority on-site support ensures rapid intervention when required.
Why it matters
Your operators should focus on production, not problem-solving. With dependable, expert-led support, your team can work with confidence, knowing help is always close at hand.
Predictable annual service costs
Priority remote and on-site response
Covered or discounted repair services and spare parts
Reduced operational and financial risk
