Services
Services that keep production moving, tackle real challenges, grow capabilities, and support operators every step of the way.
Proactive maintenance, priority support, and engineering expertise to minimize downtime and stabilize output.
Our service teams work alongside you to address material, application, and workflow complexity.
Software upgrades, system improvements, and expert guidance to grow into new applications.
Simplify operation, reduce manual intervention, and provide expert support so your teams focus on high-value work.
Our Proactive Service & Support offering provides fast, structured access to certified expertise, ensuring issues are resolved quickly and efficiently, with minimal disruption to your operations.
From the moment a support request is registered, your case is handled through a centralized system with clear response commitments. Remote diagnostics allow many issues to be resolved without delay, while priority on-site support ensures rapid intervention when required.
High performance depends on consistency. Kongsberg's Preventive Maintenance & Lifecycle Care services are designed to maximize uptime, extend machine life, and ensure long-term performance through structured, proactive maintenance.
Scheduled preventive maintenance visits by certified engineers help identify wear, calibration issues, and potential risks before they impact production. This approach transforms maintenance from an unplanned disruption into a controlled, predictable process.
Your production environment evolves, and your cutting systems should evolve with it. Kongsberg's Software, Upgrades & Continuous Improvement services ensure your equipment stays aligned with changing demands, materials, and applications.
Through software upgrades, system enhancements, and recommended hardware improvements, customers gain access to new features, improved performance, and expanded production possibilities without replacing their machine.
Unexpected downtime and unplanned service costs directly impact margins. Kongsberg's Predictable Cost & Business Continuity services provide a structured approach to service and support, offering financial clarity and operational stability.
Through Kongsberg Care Plans, customers benefit from fixed annual service costs, priority response times, and reduced financial risk, ensuring production continuity even in business-critical situations.
Our most extensive plan, designed to guarantee maximum uptime and full business continuity. Priority response, covered repairs, full preventive maintenance, and software access included.
Shared cost model for spare parts and labour repair, including annual preventive maintenance. Ideal for operations with some in-house capability who want structured support.
Covers annual preventive maintenance, all remote support needs, and software upgrades. Great foundation for maintaining consistent performance and system currency.
Answer a few questions and we'll recommend the best-fit services and Care Plan for your situation.
Speak with a service advisor to identify the right solution for your operation.
